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Your Opinion Counts

Help Us Serve You Better

We value your opinions and suggestions as we look for ways to improve our service. Please take a few moments to let us know how we are doing.

    We would like to hear from you, Kaibigan!

    By submitting this form, I consent and agree to the use and processing of the information for the purpose of assessing customer's feedback with the Bank's products and services. I confirm that the information provided in this form is true, correct, and complete statement of the information contained herein. I understand that I may need to be contacted for further information to provide the Bank a better understanding of customer's feedback and suggestion. I acknowledge that the information provided herein will be held securely, and shall be protected with reasonable and appropriate security measures, in accordance with the Data Privacy Act of 2012

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    By submitting this form, I consent and agree to use my personal details for marketing, sales and customer experience surveys. This includes personalize offers, promos, and updates from the Bank. You may withdraw your consent at anytime by contacting us at malalapitan.kaibigan@bankofmakati.com.ph

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    Loan Account Number & Purpose of Request

    Loan Account Number & Purpose of Request

    How would you rate our Bank Personnel's courteousness and responsiveness?

    1 - Very Unsatisfied2 - Extremely Dissatisfied3 - Dissatisfied4 - Somewhat Dissatisfied5 - Neutral6 - Somewhat Satisfied7 - Satisfied8 - Very Satisfied9 - Extremely Satisfied10 - Very Satisfied